Since the beginning of this Pandemic over 17 months ago, we have continued to be open and honest with you about all things COVID and the effect on our business.

As you can imagine, in these turbulent times with snap border closures, it has been extremely challenging for us to unravel bookings at a moment’s notice, make changes, get clients home and navigate the myriad of different cancellations conditions and rebooking terms. Some bookings we have unravelled and rebooked up to 4 & 5 times.

All year, we have been working on an exciting project called ‘Lifestyle Fresh’ which has involved analysing all aspects and areas of our business in response to the COVID crisis. This has allowed us to identify and implement processes and ideas to help us be a ‘Fresher & Better’ version – ready for our recovery and ready to get back to doing what we love – creating amazing travel experiences for all of you. Read on to learn more about our 3 Part Lifestyle Fresh Project!

If you’re one of our clients, we know how disappointing it is to have your much-anticipated travel plans disrupted by COVID-19. As passionate travel specialists, we’re counting down the days until we can help you plan new and exciting adventures, but for now – our priority is to process your cancelled bookings and ensure you have all the relevant information to obtain the best possible outcome.

Here’s a summary of the most common scenario’s we’re working through and what to consider as we troubleshoot your travel booking.

We are all facing unprecedented times that we could never have imagined we’d find ourselves in. It’s like watching the most scary Hollywood fiction sci-fi movie - except it’s real. Who would have ever imagined a Virus would in just 2 weeks, shut down the entire world and yet we’re all doing the best we can to take the necessary precautions to keep safe and well.

Thank you to our wonderful community and clients for your patience throughout this unprecedented time. With the latest advice from the Australian Government to ban all international travel for the time being, and as we prioritise to return our clients safely back home from overseas, here is how we are managing the COVID-19 virus.

Just like beauty or fashion trends evolve and change overtime, the same goes with travel and the many reasons that entice people to book their own getaway each year. If more quality time together, more adventure and more authentic travel experiences are what you’re hoping to explore in this new decade, read on to discover the top travel trends that we believe are here to stay in 2020!

Sri Lanka has it all. From beautiful beaches, roaming wildlife, temples, tea plantations and trekking – it’s diversity will captivate you from the moment you arrive!

My week-long trip to Malta was the perfect Mediterranean getaway to escape the cold in June. Not only is this beautiful part of the world known for its iconic blue hues, but it’s rich history captivated me from the very beginning. Whether it was exploring 5000 year-old pre-historic temples, uncovering the history of Knights of St John and the war rooms and tunnels from World War Two, my time in Malta was full of surprises.

Bali is the perfect destination for rest, relaxation and most importantly fun – and that’s exactly how my 2 weeks was spent in Nusa Dua and Kuta when I travelled there with family and close friends last September.

They say Canadian’s are some of the friendliest people in the world and the sentiment couldn’t be more true. After spending 12 nights on a magical trip exploring Vancouver, Kamloops, Banff, Lake Louise, Sun Peaks, Whistler and Victoria – Canada has to be one of the most easiest and enjoyable places to travel.