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Phone Cards
Calling Overseas
- There are now super low rates to call overseas from Australia using the Travelscene American Express Phone card;
- 3.9 cents per min to call UK, USA and New Zealand; - 4.9 cents per min to call Hong Kong, Ireland, Japan - 4.9 cents per min national calls in Australia (Capital Cities)
Click Here to view full list of overseas rates
Calling from overseas back to Australia
- Calling home from overseas couldn't be easier.
- It is now cheaper to call back to Australia for your customers travelling overseas;
- 38 c/min from the majority of overseas travel destinations. This is savings of up to 70% versus using a hotel phone or roaming mobile overseas.
- Every phone card has voice mail box- so friends and family can always stay in touch
- Full customer service support for international calls if there are any dialling problems
- Cards are rechargeable by credit card so you will never run out of credit, and any left over credit can always be used to call overseas from Australia.
Additional phonecard features and benefits
- Voicemail - A voicemail box is provided so your friends and family can keep in touch with you while you are away
- Rechargeable - See full recharge options below.
- Live Call Connect - Live operator connection if international services fail.
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HOW TO MAKE A CALL
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| Within Australia |
- Dial the 1300 or 1800 access number as shown on your card and wait for prompt
- Enter your PIN number as shown on the back of your phonecard
- Follow the instruction to make a call
- For International calls: Dial country code + area code + phone number - For National calls: Dial area code + phone number
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| From Overseas |
- Dial the International Toll free access number of the country you are calling from (see list below)
- Enter your PIN number as shown on the back of your card
- Follow the instructions to place call
- To call Australia: Dial 61 (country code) + area code (drop the "0") + phone number - To call any other country (including the country you are calling from): Dial 61 + area code + phone number
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| ACCESS FROM OVER 45 COUNTRIES |
| Country |
Access Code |
Country |
Access Code |
Country |
Access Code |
| Argentina |
0800 6660 231 |
Hawaii |
1888 610 9961 |
Norfolk Island |
1800 9774 |
| Austria |
0800 293 342 |
Hong Kong |
800 9300 29 |
Norway |
800 14973 |
| Bahrain |
800 805 |
Hungary |
06 800 15 001 |
PNG |
050861 019 |
| Belgium |
0800 706 10 |
Indonesia |
001 801 0612 |
Philippines |
1800 161 200 83 |
| Brazil |
0008 15620 38 357 |
India |
000 800 610 1031 |
Poland |
008 819 547 |
| Canada |
1877 818 5006 |
Ireland (Nth) |
08000 286 004 |
Portugal |
800 819 547 |
| Chile |
800 201 390 |
Ireland Rep |
1800 552 634 |
Singapore |
800 616 3015 |
| China |
108 006 110 006 |
Israel |
180 945 6002 |
South Africa |
0800 990 105 |
| Colombia |
980 9198 325 |
Italy |
800 873 329 |
Spain |
900 961 545 |
| Denmark |
808 81 801 |
Japan |
005 317 979 54 |
Sweden |
0207 996 10 |
| Finland |
0800 116 194 |
Korea South |
007 8961 350 395 |
Switzerland |
0800 836 370 |
| Fiji |
008 002 060 |
Luxembourg |
800 22 948 |
Taiwan |
0800 836 370 |
| France |
0800 99 1061 |
Malaysia |
1800 800 610 |
Thailand |
001 800 6121 003 |
| Germany |
0800 100 2342 |
Monaco |
0800 913 566 |
UK |
08000 286 004 |
| Greece |
00800 1612 2030 054 |
Netherlands |
08000 223 161 |
USA |
1888 610 9961 |
| Guam |
1877 887 3385 |
New Zealand |
000 9061 |
Vatican City |
800 873 329 |
* Some hotels may charge a connection fee (please check with hotel) and some pay phones may require coins.
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| VOICEMAIL |
- Give the following phone number to your friends, relatives or business associates to leave you messages:
- 1300 786 914 within Australia + 61 2 9004 0460 from Overseas.
- They will also need your voice mailbox number which is located in the bottom right hand corner on the back of your phonecard.
- They simply call the phone number above to leave a message. You will be informed of any messages received when you next use your phonecard.
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| RECHARGE |
You can add additional calling time to your phonecard from overseas, by simply dialling the Toll free number of the country you are in, hold the line and an operator will answer your call. Alternatively you can call customer care on 1300 787 289 (if in Australia) or visit www.travelscene.net.au to recharge. Have your PIN and Credit Card ready.
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| ISSUES FROM SOME COUNTRIES |
- Austria, Belgium, Brazil, Colombia, Denmark, Guam, Hungary, Italy, Netherlands, South Africa, South Korea, Sweden and Switzerland
- Payphones may need "Coins" or "Local Phone Card" or "Swipe of Credit Card to get a dial tone.
- Chile, Fiji and Thailand
- Service not available from payphones
- Fiji, Indonesia and Thailand
- Some hotels may require Toll free number to be connected from reception
- UK and Spain
- Some payphones may require * to be pressed after the Toll free number has been dialled to gain a dial tone
- China
- Service available from Shanghai, Beijing, Guangzhou and Shenzhen only
- Hong Kong
- If using a payphone, only yellow payphone can be used
- Hungary
- From some payphones wait for a second dial tone after dial 00
- Indonesia
- Can only be used from IDD enabled phones. Cannot be used from a mobile phone
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| Need to recharge your card? |
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You can add additional calling time to your phonecard from overseas or within Australia. Just have your PIN and Credit Card ready.
Overseas: Simply dial the Toll free number of the country you are in, hold the line and an operator will answer your call
Australia: Simply call Customer Care on 1300 787 289 and follow the prompts to recharge.
Online: Recharge now on our recharge website, please Click Here to be redirected. Have your PIN number and Credit Card details ready.
Travelscene American Express Phone Card Customer Care line is 1300 787 289 (within Australia)
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| Terms & Conditions |
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1. Rates shown in $AUD per minute and are GST inclusive. 2. Rates correct at 01/06/05 and are subject to change without notice. 3. All calls billed in 60 second increments and a 59c connection fee applies to all calls. 4. A charge will apply for operator connected calls. 5. Higher rates apply when calling to mobiles, and calls made from mobile phones may be charged by your mobile carrier. 6. Rates advertised when using 1300 798 636. 7. A 29c surcharge applies when dialling the Australian 1800 980 636 access number 8. You acknowledge that GCS shall not be liable for any special, incidental or consequence or error in the placement, or "patch through" of any call using the card. 9. GCS is not liable for any loss of any Voice Mail messages held on it's system. 10. Calls placed with the card overseas use the telephone facilities of the country in which the call is made and are subject to the quality of the service provided by those facilities and accepts no liability arising either directly or indirectly from the use of the card.
Service provided by Global Card Services.
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